Last Updated 5 August, 2020
DJHQ WEBSITE TERMS AND CONDITIONS
IMPORTANT LEGAL NOTICE
This page (together with our Cookies Policy) sets out the terms and condions ("Website
Terms") on which we, DJHQ Ltd ("we", "our" or "DJHQ"), provide access to our website
hps://www.dj-hq.co.uk and any DJHQ mobile applicaon through which you engage
services (together, "the Website"). Please read these Website Terms carefully before
ordering any products through the Website. By engaging services through the Website
(whether now or in the future), you agree to be bound by these Website Terms. Use of the
Website is also subject to these Website Terms.
We reserve the right to change these Website Terms from me to me by changing them
on this page. We advise you to print a copy of these Website Terms for future reference.
These Website Terms are only in the English language.
Use of your personal informaon submied via the Website is governed by our Privacy
Noce and Cookies Policy.
For the avoidance of doubt, please note that references to "Website" in these Website
Terms include any current or future version of our website hps://www.dj-hq.co.uk and
any DJHQ mobile applicaon through which you access and use our Website, in each case
whether accessed through any current or future plaorm or device (including without
limitaon any mobile website, mobile applicaon, affiliate website or related website for
accessing and using our Website that may be developed from me to me).
By accessing any part of the Website, you indicate that you accept these Website Terms. If
you do not accept these Website Terms, you should leave the Website immediately, and
you will not be able to order any products through the Website.
I. TERMS AND CONDITIONS OF USE AND SERVICES ENGAGED
1. INTRODUCTION AND OUR ROLE
1.1. Company details: DJHQ is a company registered in England and Wales with registered
company number 12541908, whose registered office is at Fern Dairy, Manor Lane, Lile
Comberton, Pershore, Worcestershire WR10 3ER.
1.2. Booking Services: We provide a Shop Window for you to communicate your services
available as a DJ for opportunies (“Gigs” or "Dates") posted by Booking Representaves
("Nightclubs", "Bars", "Venues", "Events", "Private Enes") in the UK displayed on the
Website. The legal contract for the supply and purchase of Services is between you and
the Booking Representave that you receive your Booking from and we will conclude the
agreement of Services on behalf of, and as commercial agent for, the Booking
Representave in all cases.
2. WEBSITE ACCESS AND TERMS
2.1. Website access:
Premium Subscription DJ - Pays a Subscription fee to access all funcons and services
provided on the Website. A Premium Subscription DJ will appear on filter searches made
by both Premium Subscription Booking Agents and Non-Subscription Booking Agents. A
Premium Subscription DJ is also able to search for gigs, dates and opportunies posted by
both Premium Subscription Booking Agents and Non-Subscription Booking Agents.
Non-Subscription DJ - Does not pay a Subscription fee and has limited access to funcons
and services provided on the Website. A Non-Subscription DJ will appear on filter
searches made only by Premium Subscription Booking Agents. A Non-Subscription DJ is
not able to search for gigs, dates and opportunies posted by both Premium Subscription
Booking Agents and Non-Subscription Booking Agents.
Under the circumstances that a Non-Subscription Booking Agent makes a filter search in
which only Non-Subscription DJ's are matched, a push noficaon will be sent to these
matched DJ's with the opon to 'appear as Premium' temporarily for a one-off fee or to
upgrade to Premium Subscription in order to complete the Booking.
2.2. Acceptance of terms: By accessing any part of the Website, you indicate that you
accept these Website Terms. If you do not accept these Website Terms, you should leave
the Website immediately.
2.3. Revision of terms: We may revise these Website Terms at any me. You should check
the Website regularly to review the current Website Terms, because they are binding on
you. You will be subject to the policies and terms and condions in force at the me that
you place a Booking through us.
2.4. Responsibility: You are responsible for making all arrangements necessary for you to
have access to the Website. You are also responsible for ensuring that all persons who
access the Website through your Internet connecon are aware of these Website Terms
and that they comply with them.
3. YOUR STATUS
3.1. Capacity and age: By registering to the Website, you warrant that:
3.1.1. You are legally capable of entering into binding contracts with a Booking
Representave; and
3.1.2. You are at least 18 years old.
3.2. You acknowledge and agree that if you have a specific health condion, you will
contact the Booking Representave directly to check that the Booking is suitable for you,
before offering your services directly with them.
4. BOOKING INFORMATION
4.1.Accepng a Booking: By elecng to accept a Booking you are agreeing to fulfil a
contract to provide DJ services for a Booking Agent at the me, date, locaon and any
other requirements spulated in the booking informaon provided. Failure to adhere to
this contract may result in the removal of your profile from the view of Booking Agents
who use the Website, and without refund of any payments or Subscription fees incurred
by the DJ.
4.2. Amending or cancelling your Booking: Once you have accepted a Booking you will not
be entled to change or cancel your Booking unless under exceponal circumstances such
as; adverse weather condions or issues with travel. Under these circumstances the DJ
must nofy DJHQ customer services by using the "Need Help" navigaon on the Website
and follow the procedure on screen.
4.3 Commercial agency: For the avoidance of doubt, any Bookings processed by DJHQ
through the Website are processed by DJHQ in its capacity as commercial agent of the
relevant Booking Agent.
5. SUBSCRIPTION FEES, ONE-OFF PAYMENTS AND VAT
5.1. Fees are paid to extend DJ profiles to Premium Subscription which allows unlimited
access to the Website and services provided.
5.2. One-off payments are made to enable the "appear as Premium" funcon when the DJ
wants to highlight their suitability and availability to a Booking Agent and neither party are
Premium Subscription users. One-off payments are made via a secure payment portal on
the Website and authorisaon must be confirmed before addional or extended services
are offered.
5.2. VAT: Fees will be listed on the Website. These prices include VAT.
6. CUSTOMER CARE
6.1. General: Customer care is extremely important to us. Our Customer Care team will
therefore try to assist you where possible if you have any problems with the services
provided by DJHQ. You can contact our Customer Care team by clicking or selecng the
"Need help?", "Help" or similar buon or by calling the telephone number shown on the
Website.
6.2. Complaints or feedback: If you are dissasfied with the quality of the service provided
by a Booking Agent or the condions of work during the Booking, please consider
providing feedback in the form of rangs, comments and reviews on the Website
(together, "Reviews") to reflect your experience. The Reviews are an important part of our
quality control process. To make Reviews please use the "Need Help" navigaon.
7. LICENCE
7.1. Terms of permied use: You are permied to use the Website and print and download
extracts from the Website for your own personal non-commercial use on the following
basis:
7.1.1. You must not misuse the Website (including by hacking or \"scraping\").
7.1.2. Unless otherwise stated, the copyright and other intellectual property rights in the
Website and in material published on it (including without limitaon photographs and
graphical images) are owned by us or our licensors. These works are protected by
copyright laws and treaes around the world and all rights are reserved. For the purposes
of these Website Terms, any use of extracts from the Website other than in accordance
with paragraph 7.1 is prohibited.
7.1.3. You must not modify the digital or paper copies of any materials that you print off in
accordance with paragraph 7.1 and you must not use any pictures, photographs or any
other graphics, video or audio sequences separately from any accompanying text.
7.1.4. You must ensure that our status as the author of the material on the Website is
always acknowledged.
7.1.5. You are not allowed to use any of the materials on the Website or the Website itself
for commercial purposes without obtaining a licence from us to do so.
7.2. Limitaon on use: Except as stated in paragraph 7.1, the Website may not be used,
and no part of the Website may be reproduced or stored in any other website or included
in any public or private electronic retrieval system or service, without our prior wrien
permission.
7.3. Reservaon of rights: Any rights not expressly granted in these Website Terms are
reserved.
8. WEBSITE ACCESS
8.1. Website availability: While we try to ensure the Website is normally available twenty
four (24) hours a day, we do not undertake any obligaon to do so, and we will not be
liable to you if the Website is unavailable at any me or for any period.
8.2. Suspension of access: Access to the Website may be suspended temporarily at any
me and without noce.
8.3. Informaon security: The transmission of informaon via the Internet is not
completely secure. Although we take the steps required by law to protect your
informaon, we cannot guarantee the security of your data transmied to the Website;
any transmission is at your own risk.
9. LINKS TO AND FROM OTHER WEBSITES
9.1. Third party websites: Links to third party websites on the Website are provided solely
for your convenience. If you use these links, you leave the Website. We have not reviewed
and do not control any of these third party websites (and are not responsible for these
websites or their content or availability). We do not endorse or make any representaon
about these websites, their content, or the results from using such websites or content. If
you decide to access any of the third party websites linked to the Website, you do so
enrely at your own risk.
9.2. Linking permission: You may link to the Website's homepage (www.dj-hq.co.uk),
provided that:
9.2.1. you do so in a fair and legal way which does not damage or take advantage of our
reputaon;
9.2.2. you do not establish a link from a website that is not owned by you or in a way that
suggests a form of associaon with or endorsement by us where none exists;
9.2.3. any website from which you link must comply with the content standards set out in
these Website Terms;
9.2.4. we have the right to withdraw linking permission at any me and for any reason.
10. DISCLAIMERS
10.1. Website informaon: While we try to ensure that informaon on the Website is
correct, we do not promise it is accurate or complete. We may make changes to the
material on the Website, or to the funconality, Services and fees described on it, at any
me without noce. The material on the Website may be out of date, and we make no
commitment to update that material.
10.4. Exclusion of terms: We provide you with access to and use of the Website on the
basis that, to the maximum extent permied by law, we exclude all representaons,
warranes, condions, undertakings and other terms in relaon to the Website and your
use of it (including any representaons, warranes, condions, undertakings and other
terms which might otherwise apply to the Website and your use of it, or be otherwise
implied or incorporated into these Website Terms, by statute, common law or otherwise).
11. LIABILITY
11.1. General: Nothing in these Website Terms excludes or limits our liability for death or
personal injury arising from our negligence, our liability for fraudulent misrepresentaon,
or any other liability which cannot be excluded or limited under applicable law. Nothing in
these Website Terms affects your statutory rights.
11.2. Exclusion of liability: Subject to clause 11.1, we will under no circumstances
whatever be liable to you, whether in contract, tort (including negligence), breach of
statutory duty, or otherwise, even if foreseeable, arising under or in connecon with the
Website (including the use, inability to use or the results of use of the Website) for:
● 11.2.1. any loss of profits, sales, business, or revenue;
● 11.2.2. loss or corrupon of data, informaon or soware;
● 11.2.3. loss of business opportunity;
● 11.2.4. loss of ancipated savings;
● 11.2.5. loss of goodwill; or
● 11.2.6. any indirect or consequenal loss.
11.3. Limitaon of liability: Subject to clauses 10, 11.1 and 11.2, our total liability to you in
respect of all other losses arising under or in connecon with the Website or your use of
it, whether in contract, tort (including negligence), breach of statutory duty, or otherwise,
shall in no circumstances exceed twice the value of your 1 x monthly Subscription or 1 x
one-off or £10, whichever is lower.
11.4. Addional costs: You assume full and sole responsibility for any addional or
associated costs that you may incur in connecon with or as a result of your use of the
Website, including without limitaon costs relang to the servicing, repair or adaptaon of
any equipment, soware or data that you may own, lease, license or otherwise use.
12. TERMINATION
12.1. Grounds for terminaon: We may terminate or suspend (at our absolute discreon)
your right to use the Website immediately by nofying you in wring (including by email) if
we believe in our sole discreon that:
● 12.1.1. you have used the Website in breach of paragraph 7.1 (License);
● 12.1.2. you have breached paragraph 9.2 (Links to and from other websites); or
● 12.1.3. you have breached any other material terms of these Website Terms.
12.2. Obligaons upon terminaon: Upon terminaon or suspension you must
immediately destroy any downloaded or printed extracts from the Website.
13. WRITTEN COMMUNICATIONS
13.1. Applicable laws require that some of the informaon or communicaons we send to
you should be in wring. When using the Website or receiving Bookings via the Website,
you accept that communicaon with us will be mainly electronic. We will contact you by
email or provide you with informaon by posng noces on the Website. For contractual
purposes, you agree to this electronic means of communicaon and you acknowledge that
all contracts, noces, informaon and other communicaons that we provide to you
electronically comply with any legal requirement that such communicaons be in wring.
This condion does not affect your statutory rights.
14. EVENTS OUTSIDE OUR CONTROL
14.1. We will not be liable or responsible for any failure to perform, or delay in
performance of, any of our obligaons under these Website Terms that is caused by
events outside our reasonable control ("Force Majeure Event").
14.2. A Force Majeure Event includes any act, event, non-occurrence, omission or accident
beyond our reasonable control and includes in parcular (without limitaon) the following:
● 14.2.1. strikes, lock-outs or other industrial acon;
● 14.2.2. civil commoon, riot, invasion, terrorist aack or threat of terrorist aack,
epidemic or pandemic, war (whether declared or not) or threat or preparaon for
war;
● 14.2.3. fire, explosion, storm, flood, earthquake, subsidence, epidemic or other
natural disaster;
● 14.2.4. impossibility of the use of railways, shipping, aircra, motor transport or
other means of public or private transport;
● 14.2.5. impossibility of the use of public or private telecommunicaons networks;
and
● 14.2.6. the acts, decrees, legislaon, regulaons or restricons of any government.
14.3. Our performance under these Website Terms is deemed to be suspended for the
period that any Force Majeure Event connues, and we will have an extension of me for
performance for the duraon of that period. We will use our reasonable endeavours to
bring any Force Majeure Event to a close or to find a soluon by which our obligaons
under these Website Terms may be performed despite the Force Majeure Event.
15. ADDITIONAL TERMS
15.1. Privacy Noce: We are commied to protecng your privacy and security. All
personal data that we collect from you will be processed in accordance with our Privacy
Noce. You should review our Privacy Noce.
15.2. Other terms: You should also review our Cookies Policy for informaon regarding
how and why we use cookies to improve the quality of the Website and your use of it, our
Voucher Terms and Condions for informaon regarding the use of credits and
promoonal discounts on the Website, and our Compeons Terms and Condions for
informaon regarding the terms applicable to compeons that we may run from me to
me. All of these are incorporated into these Website Terms by this reference.
15.3. Severability: If any of these Website Terms are determined by any competent
authority to be invalid, unlawful or unenforceable to any extent, such term, condion or
provision will to that extent be severed from the remaining terms, condions and
provisions which will connue to be valid to the fullest extent permied by law.
15.4. Enre agreement: These Website Terms and any document expressly referred to in
them constute the whole agreement between you and us and supersede all previous
discussions, correspondence, negoaons, previous arrangement, understanding or
agreement between us relang to the subject maer of any contract.
15.5. No waiver: Any failure or delay by you or us in enforcing (in whole or in part) any
provision of these Website Terms will not be interpreted as a waiver of your or our rights
or remedies.
15.6. Assignment: You may not transfer any of your rights or obligaons under these
Website Terms without our prior wrien consent. We may transfer any of our rights or
obligaons under these Website Terms without your prior wrien consent to any of our
affiliates or any business that we enter into a joint venture with, purchase or are sold to.
15.7. Headings: The headings in these Website Terms are included for convenience only
and shall not affect their interpretaon.
16. GOVERNING LAW AND JURISDICTION
16.1. These Website Terms shall be governed by and construed in accordance with English
law. You can bring legal proceedings in respect of Website Terms in the English courts. If
you live in a part of the United Kingdom other than England or any other Member State of
the European Union, you can bring legal proceedings in respect of these Website Terms in
either the English courts or the courts of your home country.
16.2 As a consumer, you will benefit from any mandatory provisions of the law of the
country in which you are resident. Nothing in these Website Terms, including the
paragraph above, affects your rights as a consumer to rely on such mandatory provisions
of local law.